Strickland Funeral Home awarded for excellence in customer service

  • Pictured from left to right are Michelle Gallegos, David Trcalek, Marci Reat, Bill Sargent, Elizabeth Duvall, and Ken Wiltz.
    Pictured from left to right are Michelle Gallegos, David Trcalek, Marci Reat, Bill Sargent, Elizabeth Duvall, and Ken Wiltz.

    CALDWELL, TEXAS — Strickland Funeral Home has received the Excellence in Customer Service Award from Johnson Consulting Group, the premier consulting firm in the death care industry.

    Each year, Johnson Consulting Group awards the businesses that score highest in satisfaction surveys mailed to families served by their client funeral homes.

    The surveys track the family satisfaction of more than 1,000 …